Introduction Salesforce is a powerful platform for customizing and automating business processes. However, as systems grow, complexity also increases. One of the main challenges faced by Salesforce developers is keeping Apex trigger code organized and easy to maintain. To address this issue, the Trigger Handler pattern is widely used. In
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How to Resolve Cases Created Outside Configured Settings in Email-to-Case?
Email-to-Case is a powerful Salesforce feature designed to automatically create cases from emails sent to a support address. However, sometimes cases are created outside the configured settings, causing operational problems and confusion for support teams. This article explains how to identify and resolve this issue. Diagnosing the Problem Before solving
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