REST APIs are an essential tool for system integration, enabling communication between different applications simply and efficiently. In Salesforce, you can create custom REST APIs using Apex, providing great flexibility to meet business needs. This article will explore the main concepts and provide a step-by-step guide to creating a REST
Continue readingAuthor: Souza
I currently work as a Salesforce Developer (Pl). I hold the highest level of expertise on Trailhead (Ranger) and am pursuing my fourth certification on the platform. I have a degree in Information Systems. I study other technologies, such as Java and JavaScript, and I am always open to new knowledge, willing to learn what I have not yet mastered.
Apex Annotations in Salesforce
Annotations in Apex are used to add metadata to code, helping to define the behavior of classes, methods, and properties. They are widely used for customizations and for interacting with the Salesforce runtime. This article will demonstrate use cases for the most commonly used annotations, with examples for clarity. 1.
Continue readingTrigger Handler Pattern in Apex Salesforce
Introduction Salesforce is a powerful platform for customizing and automating business processes. However, as systems grow, complexity also increases. One of the main challenges faced by Salesforce developers is keeping Apex trigger code organized and easy to maintain. To address this issue, the Trigger Handler pattern is widely used. In
Continue readingHow to Resolve Cases Created Outside Configured Settings in Email-to-Case?
Email-to-Case is a powerful Salesforce feature designed to automatically create cases from emails sent to a support address. However, sometimes cases are created outside the configured settings, causing operational problems and confusion for support teams. This article explains how to identify and resolve this issue. Diagnosing the Problem Before solving
Continue readingHow to select a different “From” email in the Case Feed?
When managing cases in Salesforce, ensuring that communication appears professional and aligned with your organization’s standards is crucial. One common requirement is the ability to change the “From” email address in the Case Feed, especially when handling multiple departments, brands, or communication contexts. Here, we’ll guide you through the steps
Continue reading